Specialist in sales, management and leadership, customer service, training and sports coach development

+44 (0) 1438 227563
+44 (0) 7980 300169


At SMART Way Forward we offer companies a unique proposition of commercially focused services, including bespoke sales training, customer service training, Continuing Professional Development (CPD), management training, coaching and mentoring workshops, skills development, strategic consultation and sales support.

People are the most important asset within any company. Making sure you have the right people, with the right skills, in the right positions, sharing the same vision, is an essential part of business success.

All our training workshops and programmes are bespoke and tailored specifically to meet your company's needs.

Take a look at our video to find out more about how we can help you and your team be the best that you can be.


Be the organisation that customers want to work with and consistently exceed their expectations.

We are experienced, professional consultants, with particular expertise in the areas listed here:

Find out more about how we can help you and your team out perform your competitors
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"Nadeem Shaikh from Smart Way Forward has delivered a variety of CPD courses for Sports Coaches as part of the Middlesex University Coach Education Programme. He has a professional and polished approach, delivering material in a lively and enthusiastic manner. His wealth of experience in coaching and training enables him to deliver sessions which get to the heart of the subject, and utilise real-life examples to enhance the participant's learning." Mel Parker Head of Sport & Recreation, Middlesex University www.mdx.ac.uk
"Suffolk Sport appointed SMART Way Forward to deliver a series of CPD coach education workshops as part of our commitment to developing the knowledge, skills and experience of sports coaches around the county. The workshops delivered by SMART Way Forward were engaging and had a great balance of theory and practical tasks. We look forward to working with them again and would happily recommend them to others." Simon King Sport Development Officer, Suffolk Sport www.suffolksport.com
We work with some of the biggest organisations in sport, in both the public and private sector. Below is just a small selection of them. You can see a longer list of clients here, and read more testimonials here